Sri Lanka Travel Makes Luxury Leap as City of Dreams Wins Asia Leading New Resort and National Honour Sri Lanka tourism is seeing renewed luxury success after the City of Dreams Sri Lanka won two prestigious World Travel Awards…
Reading Time: 6 minutes In She Shines, Dina Pedersen talks with some of the great minds and personalities that is hospitality today and in the future. We share their insight, celebrate their success and discover the women behind…
Acapulco Leads Morelia, Mérida and Other Mexican Cities in Driving Mexico Tourism Growth in 2026 as Tulum Hotel Occupancy Falls Nearly Nine Points Acapulco, Morelia, Mérida and Monterrey drive Mexico tourism growth in 2026 as…
Hyatt reduced key counts for both models, along with other changes, as it aims to “improve development economics” for owners.
We frequently cover the various Best Rate Guarantee programs of different hotel chains, and while conditions have tightened everywhere, the only thing guaranteed with Marriott’s BRG is disappointment. After having received…
Tourists Eye Spain as Hotels Get Pricier, Leading Sierra de las Nieves and Similar Village Cottages Emerge as a Smart Alternative Hotel prices rise across Mallorca, Marbella, Valencia and Alicante as travelers increasingly…
Reading Time: 2 minutes Worldwide: Bugatti has partnered Rhodium as its global real estate and operating partner for branded residences in select locations around the world.
Accor in Brazil has started to tease about Black Friday in Brazil and has launched a conversion promotion to get members to convert points to ALL. ALL Signature members can get an extra conversion boost of 8% to 12% until the end…
Franklin County Hotel Technology And Automation Spark A Massive Travel Boom Across Columbus And Central Ohio, Here’s The Update Discover how AI-driven hotel tech and smart automation are fueling a massive 2026 tourism and…
Reading Time: 2 minutes UK/France: Generator has acquired Novotel London Greenwich and signed a hotel management agreement for Covivio’s Paris office building in the 13th arrondissement.
Qatar Airways launched “Monthly Award Flight Offers” in August, allowing Privilege Club members to save up to 25% on Avios used. The third batch of Privilege Deals is valid for travel between October 7 and November 30, 2026, and…
Black Rock Hotels & Resorts Strengthens Recruitment and Employee Development With New Corporate HR Head Appointment Black Rock Hotels & Resorts has strengthened its corporate leadership team with the appointment of Kumar Gaurav…
Radisson Rewards has started to integrate Louvre Hotels Group’s (LHG) hotels into the guest loyalty program, and LHG’s new website is essentially a white label version of Radisson, and you can use your Radisson Rewards…
US Vacation Rental Market Heads Into 2027 With Strong Revenue Optimism as Property Managers Turn to AI and OTAs US vacation rental managers enter 2027 expecting revenue and occupancy growth as AI adoption, OTA use and market data…
Leonardo Hotels Marks New Business Travel Milestone With Gold and Silver Honours for Meetings and Hotel Excellence Leonardo Hotels has achieved double recognition at the 2026 Business Travel Awards, securing GOLD in the Business…
Minor Hotels Adds 125-Key Anantara Resort in Umm Al Quwain as UAE Business Travel Capacity Expands Anantara Siniya Island Resort adds meaningful future hospitality capacity to Umm Al Quwain while expanding the range of options…
Sustainable Hotels Gain Momentum as HBX Group and Bioscore Simplify ESG Certification for Hospitality Sustainable hotels receive practical ESG certification guidance through the HBX Group and Bioscore alliance.
Fancy a fright? These European destinations, hotels and Halloween events promise everything from Gothic legends to full-blown horror.
Reading Time: 2 minutes Worldwide: Luxury brand NoMad Hotels has appointed three general managers across its properties in Detroit, London and Singapore.
Tell us about a European ski resort that has retained its relaxed, uncrowded feel – the best tip wins £200 towards a Coolstays break This winter thousands of holidaymakers will be packing their thermals and heading for the ski…
Hilton's CEO says he wants to make booking through AI agents easy. For now, Meta's Muse struggles to pull a price from hotel group sites, and OTAs may remain an easier door.
British Airways made several announcements late Monday about “enhancements” (mostly real this time) coming to London Heathrow Terminals 3 and 5 in the coming years. British Airways operates from A, B, and C gates at Terminal 5…
JW Marriott has opened its first all-inclusive resort worldwide in Costa Rica, introducing a 415-room property with 15 dining venues, 17 pools and extensive wellness facilities. The article JW Marriott Costa Elena opens in Costa…
The country music star’s last hospitality project is opening in Nashville, dedicated to her career as a songwriter. Will Dolly being there in spirit be enough?
Istanbul Hotel Market Shows Strong 2026 Occupancy Recovery as Can Erdem Highlights Positive Rebound Istanbul hotel occupancy recovered strongly in May, June and July 2026, while healthy September and October bookings offer fresh…
The winter sports season will see the arrival of many new properties in Europe. Highlights include The First Cortina in Cortina d’Ampezzo and the aptly named Ski Lodge in Verbier, while several properties are also returning after…
Reading Time: 2 minutes UAE: Accor, in partnership with CITYVIEW Developments, has signed the Pullman Residences & Offices Dubai Meydan.
From a cosy Cornish inn with open fires to a boutique hotel in Northumberland, these new and revamped boltholes tick all the right boxes • 15 great cottages and cabins for an autumn escape in the UK
Flanigan's Resort & Spa near Zion National Park achieved a 57% ancillary revenue uplift in its first year using Canary's GMS, with mobile check-in, digital upsells, and smart checkout cutting front desk friction.
#National parks#Hotels & StaysA 17-room Fort Lauderdale boutique hotel switched from a free pricing tool to Pricepoint, achieving a 12% RevPAR lift while maintaining 80% occupancy.
#Hotels & StaysThe author questions whether agentic AI in travel is ready for real-world disruptions, arguing that booking trips is the easy test and true accountability comes when things go wrong.
#Hotels & StaysEklo Hotels migrated all ten French properties to Apaleo's API-first PMS in five months, recovering over 738 hours of staff time in June 2025 alone through automated reservations, payments, and reporting.
#Hotels & StaysWednesday brought hospitality.today rebutting a Booking.com executive's claim that no hotel depends on a single platform, citing HOTREC data showing Booking Holdings controls ~70% of European OTA bookings, the same authors…
#Booking.com#Hotels & StaysAvalora's Cloud PBX now integrates with TigerTMS iLink middleware, enabling hotels to sync guest data, housekeeping status, and calling permissions across 250+ hotel systems.
#Hotels & StaysStayntouch PMS now integrates directly with Staklio to automate bookings, revenue sharing, and settlements for condo hotels and resorts with individually owned rental pool units.
#Hotels & StaysA review of 129 studies finds that hotel robot deployments often succeed operationally while quietly undermining staff engagement, with clear communication, role definition, and supportive leadership as key remedies.
#Hotels & StaysA Mews survey of 3,250 travelers finds 89% want AI in a supporting or background role, with humans preferred over AI at all nine guest touchpoints tested.
#Hotels & Stays
Japan hotel rates are rising sharply for the autumn foliage period, with 19 of 22 destinations above annual averages, led by Nagoya (+31%) and Kanazawa (+28%), as domestic demand offsets slowing inbound tourism in 2026.
#Japan#Hotels & StaysGlobal branded residence supply has tripled in a decade to 900+ developments, with 835 more in the pipeline, as Dubai, Miami, and NYC lead demand and non-hospitality brands reshape the sector.
#United Arab Emirates#United States#Hotels & StaysSix strategies for winning lifelong customers, centered on prioritizing retention over acquisition, aligning employees to a clear CX vision, and consistently delivering experiences that earn loyalty.
#Hotels & Stays
WTTC forecasts 3.1% Travel & Tourism growth in Europe for 2026, outpacing the wider economy, as 1,000+ delegates gather in Valletta for the 26th WTTC Global Summit.
#Malta#Hotels & StaysMarriott's Future of Food 2027 report, covering Asia Pacific ex-China, finds 95% of surveyed properties cite authentic local cuisine as the top trend, with dining spaces, formats, and menus reshaping hotel F&B.
#Marriott#Hotels & StaysLighthouse's AI teammate Ernest, trained on 3 billion daily hotel data points across 80,000+ hotels, is now available globally to hotel groups, chains, and management companies.
#Hotels & StaysAleph Hospitality takes over management of the Mövenpick Grand Al Bustan from 1 July 2026, adding the Dubai landmark to a portfolio that already includes two properties in the same owner's Jewel of the Creek complex.
#United Arab Emirates#Hotels & StaysA Booking.com executive's claim that no hotel depends on a single platform is rebutted using the same HOTREC study he cited, with Booking Holdings holding ~70% of European OTA bookings.
#Booking.com#Hotels & StaysEHL's second Well-being Report draws on 48 expert interviews to argue that psychological wellbeing for guests and staff must become structural infrastructure, not a collection of amenities.
#Hotels & StaysWiT Singapore's 21st edition put agentic AI at the centre of debate, with speakers converging on trust and human connection as the last defensible assets for travel brands.
#Singapore#Hotels & StaysEurope hotel investment reached €11.7B in H1 2026, 19.5% above the 10-year average, with RevPAR up 3% YoY to €101 and Milan surging 24% on Winter Olympics demand.
#Hotels & StaysBain analysis warns travel operators that rising AI referral traffic and agentic booking tools threaten direct bookings and margin, urging proactive content, pricing, and personalization strategies.
#Hotels & StaysAI-referred traffic to hotel sites quadrupled in a year but remains under 1%, yet conversion rates now match Google organic, making it a metric worth tracking, not rebuilding around.
#Hotels & Stays
Marriott signs two properties with KS Hotels and Resorts at Khao Lak's Matalay: a 160-room Moxy and Thailand's first Apartments by Marriott Bonvoy with 60 units.
#Thailand#Marriott#Hotels & StaysBankruptcy Sale: Holiday Inn Windsor Holiday Inn Windsor, a profitable, open and operating 100-room hotel, with restaurant & bar and indoor pool, located in the heart of N. Sonoma County’s wine country. Stalking horse offers are…
#Hotels & Stays
Plus, Choice Hotels launched a new points-sharing feature, allowing loyalty members to share points “seamlessly and for free.”
#Puerto Rico#Accor#Hotels & StaysVAIA becomes the first AI assistant validated against the AHLA's HTNG Express PMS standard, enabling standardized connectivity with PMS platforms including Visual Matrix.
#Hotels & Stays
A LoyaltyLobby reader sent us a rather long case about a receipt issue that they are facing with a prepaid Hilton booking they made through Booking.com. Have a mishap, a loyalty story, or something else travel-related to share?…
Hilton has launched its fifth Buy Points Sale for 2026, with the highest ever bonus of 120%, which is valid for purchases made until November 21. Members can typically purchase up to 80,000 points per calendar year, but the limit…
#Hilton#Hotels & Stays
Here’s a comprehensive look at IHG One Rewards promotional opportunities, both rates and points, for October 2026. Remember to email us promotional offers from hotels and airlines. Of course, you can also send questions and…
#IHG#Hotels & Stays
Reading Time: 2 minutes Germany: The Rockfield and Ardian Purpose-Built Student Accommodation (PBSA) platform has acquired a majority stake in The Social Hub in Berlin.
Coury Hospitality, now managing 40+ US hotels after doubling its portfolio in 2025, has been appointed by ACORE Capital to manage THE RIVVY in Chicago and Marriott Tacoma Downtown.
#United States#Marriott#Hotels & Stays
Japan seeks tightening of discipline of troops stationed in the country
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